Intersport consumer commitments

Bying ski equipment without risks

1. International Customer Satisfaction and Service Guarantee
   Shopping at Intersport means worry-free shopping, not just at home but worldwide. You can rely on the best advice, support and service in over 5000 Intersport shops in over 30 countries worldwide.

2. Exchange Guarantee
   If you find the first time you use an item that you are not completely happy, we are happy to exchange the item without question.
    
3. Expert Advice Guarantee
   You will find only the best qualified advisors in our Intersport shops.  They all undergo regular product and specialist in-house training and all have practical experience in many different types of sport. If you find the advice you receive does not satisfy your expectations, please ask to speak to the manager of the shop. We are sure we will find a solution to any possible problem.
    
4. Offer Guarantee
   Stocks last as long as an offer is available. We stand by our offers. Should an offer be sold out for any reason, we will restock or we will offer a similar product at a fair price. 
    
5. Best Price Guarantee
   Should you find the same article (size and colour) offered at a lower price in Austria within 10 days from purchase, we will refund the difference in cash. Online prices, mobile stores and special sales are excluded.
    
6. Fit Guarantee
   Put simply, shoes should fit. Therefore if you find you have any problems after the first use with shoes your have bought from us, we are happy to exchange.

We also guarantee satisfaction for our rental ski equipment. Easily order your rental skis via online reservation.